Frequently Asked Questions (FAQS)

Frequently Asked Questions (FAQS)

Below are some of our FAQs that may help solve any problem you may have.  If for some reason the answer can not be found, feel free to contact us at : Acornhillsco@gmail.com to be assisted further

Q: Where is your Clothing Shop based? 

A: Our headquarters are in Curwensville, PA

 

Q:Do you ship internationally?

A: Due to shipping costs,  we only ship domestically in the U.S. at this time

 

Q: What types of payment do you accept?

A: We accept: Amex, Visa, Mastercard, Meta, Apple pay, Paypal,  Discover, Venmo, Diners club

 

Q: Do you accept returns and if so how long do I have to return a product?

A:  YES, we will gladly accept a return and issue a full refund if the item is returned unused within 14 days of delivered date. To start a refunded return or exchange,  please email Acornhillsco@gmail.com. Our hand- made products ARE NOT returnable.

 

 

Q:  I would love to help out and sell Acorn Hills products in my business, can I wholesale? 

A:  We would love to wholesale to you, please send us an email at: Acornhillsco@gmail.com to get things started.  WE CAN DO CUSTOM logos on our products.

Q: How does my purchase plant a tree?

A: With every purchase,  we take a portion of the sales and donate it to the Sapling Program so that they can plant at least 1 tree.

Q: What Is the plantable tag and what does it do?

A:  That is an awesome question!  We have partnered with a Canadian company to make plantable clothing hang tags.  These seed paper tags allow everyone to help in their own with conservation efforts. 

 To find out how to plant your tag, click HERE